Conditions for sending parcels with speakers for repair.
We also repair loudspeakers via shipments.
Customers from other countries than Poland can send us a package with speakers via courier companies.
After repairing the loudspeakers in our workshop, the shipment is sent at the customer's expense.
The customer pays for the service by bank transfer or a quick PayPal payment
Our client is obliged to:
1. Carefully packing the package
- The speakers in the carton should have adequate space so that they can be properly repositioned after the repair.
- The loudspeakers should not be bolted together (this may damage the magnets or the speaker basket when the package is thrown by the courier)
- Between the speakers there should be a filling (paper, bubble foil, sponge etc.) so that the membranes will not be damaged by moving the speakers in the package.
- It is advisable to wrap each speaker separately with a stretch film.
- If you fill the package with air bags, remember that the speakers contain sharp protruding elements which in transport will pierce these bags (it is best to wrap the loudspeaker with a stretch and bombel wrap)
- The speaker's diaphragm should be separated from the fillers in the package (in unique and rare speakers it may not be available in the purchase)
2. Insert a card with a description of the speaker's defect, telephone number, exact address for shipping, and indicate whether the package should be sent as caution or standard. When the customer wants the package to be insured, he should also indicate it in the information for us.
3.Please put in the e-mail correspondence, if it was, we will avoid distortions in the price of repairs.
Our company is not responsible for:
1. Mechanical damage of packages and loudspeakers by couriers.
2. Improper packing of speakers in the package (we do not have our own cartons, all the speakers are shipped in the same packaging. Too tight packing of the equipment may cause damage when the package falls)
Before sending, please read the Warranty tab
SENDING SPEAKERS TO REPAIR, YOU ACCEPT WARRANTY TERMS.
We pack packages with all diligence, and the speakers are wrapped in stretch film.
By sending a package you accept the shipping conditions:
We invite you to use our services ..
ATTENTION ... PLEASE DO NOT SEND SPEAKER BOXES, LIKELY DAMAGE, BY COURIERERS IS VERY LARGE.